Frequent asked questions
► Where can I buy Euromex products ?
Euromex and Novex products can only be ordered with one of our resellers. We can introduce you to closest reseller in your neighborhood
► What is the warranty period on Euromex microscopes ?
A standard twelve (12) month warranty applies on our products except on the following microscopes on which the following extended warranty periods applies:
For all Euromex microscopes: 10 year
For all Novex microscopes: 5 year
For all other Novex microscopes : 3 year
► How long will spare parts for the Euromex and Novex microscope be available from Euromex ?
Euromex kept spare parts for his microscopes for un period of minimum 12 years
► I want to use the ImageFocus capture and analysis software with a CMEX camera. Do I have to purchase the software separately ?
The ImageFocus software is delivered for free with each CMEX camera
► Is the software Imagefocus compatible with Windows Vista or Windows 7 ?
ImageFocus is compatible with Windows XP, Vista and Windows 7, 32 en 64 bits configurations
► Is the software Grabbee 3 compatible with Windows Vista or Windows 7 ?
Grabbee 3 is only compatible with Windows XP